Privacy Policy

Gonzales Cleaning LLC ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website and services.

Information We Collect

When you request a quote or book a cleaning service, we collect:

• Contact Information: Your name, email address, and phone number
• Service Address: The location where you need cleaning services
• Service Preferences: Type of cleaning, square footage, add-ons, and preferred dates

How We Use Your Information

We use your personal information to:

• Provide and schedule cleaning services
• Communicate with you about your bookings
• Process payments and send invoices
• Send appointment reminders
• Respond to your questions and requests
• Improve our services

Data Sharing

We do not sell, rent, or trade your personal information. We may share your information only with:

• Service Providers: Trusted third parties who help us operate our business (e.g., email services)
• Legal Requirements: When required by law or to protect our rights

Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Typically, booking records are kept for 3 years for tax and business purposes. You may request deletion of your data at any time (see "Your Rights" below).

Data Security

We implement appropriate security measures to protect your personal information, including:

• Encryption of data in transit (HTTPS/TLS)
• Secure, encrypted storage of personal data
• Limited access to personal information on a need-to-know basis
• Regular security reviews of our systems

Your Rights

You have the right to:

• Access: Request a copy of the personal information we have about you
• Correction: Ask us to correct any inaccurate information
• Deletion: Request that we delete your personal information
• Opt-out: Unsubscribe from marketing communications at any time

To exercise any of these rights, please contact us using the information below.

Cookies & Analytics

Our website uses essential cookies to ensure proper functionality. We may also use basic analytics to understand how visitors use our site. For more information, see our Cookie Policy.

Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. We will post any changes on this page and update the "Last Updated" date above.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us: